In order to provide the best experience for all members and guests, we ask that everyone adhere to the guidelines of Downtown Sports & Wellness
It is the goal of the club to provide a stress-free and enjoyable environment for all members. Members and guests are required to behave in a well-mannered, non-aggressive and courteous way to other members, guests and staff.
All members and their guests should dress appropriately while using the club facilities. Shoes and shirts are required at all times in the club. Guests will be charged a guest fee. The same guest may only visit the club up to three times within one month. Guests must enter the club facilities with a Member and be accompanied by the Member while using the club facilities. Each guest must abide by the rules and regulations of the club and the sponsoring Member is responsible for the action of the guest, including unreturned locker keys and towels. The guest must present his/her driverʼs license (or a comparable picture ID) and complete the guest register with each visit.
While we are always sad when a member needs to leave our community, we understand life presents many different routines. We want to ensure there isn’t something we can change or serve you in other ways, but also provide options to efficiently make updates and modifications to your account. Please contact a Club Manager (either in person or via a phone call) and we will assist you in the process.
Contact the Manager on Duty regarding lost items. While every attempt is made to safeguard lost items, the club cannot be responsible for lost or stolen articles. Articles collected are tagged and stored until claimed for 30 days. Unclaimed items are donated to a non-profit organization.
Access to the Club
The following procedures are necessary upon entering the club facilities: Present your club membership card to the Front Desk for computer registration and verification of membership.
NOTE: A lost membership card will result in a replacement charge. You will not be permitted access to the club without your membership card.