Member Health & Safety

Our Commitment
to You

We take your health and safety seriously. In this unprecedented situation, we have teamed up with domestic and international industry leaders to assemble, train and be ready to execute on what will be our new normal upon your return.

Below are highlights of the changes that we have already made with recognition that we will continue to improve on our procedures, products, surfaces and training as new requirements or knowledge is provided. While our associates are committed to these call outs, we ask you to team up with us in what we call Social Responsibility.

When we team up in this effort, we will be Stronger. Together!

Sanitation Procedures

The Club has always been recognized for the highest standards of cleanliness and safety however taking that to a higher standard is critical in our re-opening environment. Medical-grade, EPA-registered disinfectants will be used for all continuous and deep-cleaning processes. We will also be introducing next generation electrostatic handheld sprayers. This equipment will be used to fully disinfect hard to reach areas nightly. Last but certainly not least, we commit to the following protocols that will ensure the highest standard in club cleanliness:

Completely Sanitized

  • Full-time housekeeping associates have already been trained on industry-leading cleaning. They will be additionally armed with:
    • More teammates with emphasis on high touch amenities
    • Ability to plan for usage in the club though our Club App (powered by MotionVibe)
    • Planned time between classes for thorough sanitation
  • The Club has added a teammate to the cardio and weights area to be consistently cleaning high touch areas after our members also have personal disinfectant and are required to follow their Social Responsibility commitment

Frequent Sweeps

  • You will find all associates with masks, gloves and disinfectant spray cleaning high touch areas across the club.
  • The studio fitness class schedule has been redesigned to ensure thorough cleaning between classes.

Cleaning Stations

  • The Club has added sanitation stations that include disinfectant spray, towels, gym wipes and hand sanitizer.
  • All members who intend to use the weight room will be provided with disinfectant spray bottles and towels upon entry.

Safer Together Through
Physical Distancing

We are taking careful actions to facilitate the CDC guidelines regarding physical distancing. Extra signs will guide you through each space and help us all practice safe movement. See below for additional procedures:

Workout Reservation System

Thanks to the size and open space of the Club, we do not anticipate issues with proper physical distancing. However, as a display of extreme caution and to ensure our ability to properly sanitize, we will require Online Registration for your time at the Club via our Club App (powered by MotionVibe). Use of the App is required to gain entrance to the club during Phase I.

Sign-up will open 2 days prior, and will remain open until we reach the capacity we believe is safe for the amenities we are able to offer at the time.

Click HERE for more details regarding our Club App registration. Also, watch for your email with your membership number in the chance that you do not already have that handy.

Member Flow

We have carefully considered every step of your use of the club; specifically considering  spots that require a change based on the requirement to stay a minimum of 6’ from fellow members and associates. Please be considerate and helpful in following all directional and capacity signage that have been posted for your health and safety in the club.

Space to Breathe

Again, we are thankful that your Club already has plenty of space for proper distancing! However, we have taken additional measures to ensure that your workout spaces give you plenty of room to breathe freely. Physical distancing signs will show which equipment is available for use, and signs will be placed throughout the strength floor to remind members to wipe down equipment before and after use and to practice physical distancing.

Member Arrival & Check-In

So members can give each other enough space, physical distancing cues will be marked at the Front Desk, in any hallways that require specific directional signage, in locker rooms and in studio fitness classes. Further changes are below.

Touchless Check-In

You will find our front desk team still ready and excited to welcome you to the club. However, instead of handing your membership card or scan tag to them they will ask that you show your Club App Workout Time registration pass and self-scan you card.

Temperature Checks

Members will be greeted before entering the club to have their temperature checked via a touchless digital thermometer. Per CDC guidelines, individuals with a body temperature greater than 100.4 degrees will be not be permitted entry into the club.

Face Coverings for Members

Plan to comply with local, state or federal guidelines which may require you to bring and wear your own mask while in certain areas of the club/property.

Associate Safety

We are dedicated to the health and safety of our entire community, including our associates. In addition to adapting the environment in which they work to help ensure adequate spacing, team members will be required to temperature check before starting their shift. Any associate (or member) who has a temperature of 100.4 Fahrenheit or higher will be asked to return to the club at a later time. In addition, associates will:

  • Be required to wear proper Personal Protective Equipment (PPE) including face coverings and gloves.
  • All teammates will be refreshed on their commitments to club cleanliness.
  • We appreciate your patience and cooperation as they, our associates use their best practices to address any members that are not displaying the Social Responsibilities laid out for all members.

Program Specific Changes

Fitness Floor

• Cardio equipment will be marked for appropriate distancing. • The weight floor is a high touch area and will require the teamwork of all associates, Personal Trainers and our members for safe goings. • While not as convenient, we ask that members limit their movements to different equipment between reps. This will ensure proper sanitation before moving to another piece of equipment.

Fitness Floor

Studio Fitness

• The new class schedule will accommodate times for thorough sanitation between classes • Studios will be marked with a minimum of 10’ distancing between participants • Doors will remain open to increase air flow until class begins. Instructor will close doors and open doors at the end of class. • Reservations are required using the Club App • Where necessary, equipment will be removed to ensure proper distancing • Members should bring their own mat and other ancillary equipment to ensure proper sanitation. A limited number of these items will be available at the hospitality desk and will be first come, first served.

Studio Fitness

Ride Studio

• The new class schedule will accommodate times for thorough sanitation between classes • Studios will be marked with a minimum of 10’ distancing between participants • Doors will remain open to increase air flow until class begins. Instructor will close doors and open doors at the end of class. • Reservations are required using the Club App • Where necessary, equipment will be removed to ensure proper distancing

Ride Studio

Yoga

• Class size and capacity control via online reservation. • For sanitary purposes members will provide their own mat and equipment. • Floor marked for proper distancing. • Member sanitation station in each studio. • Additional sanitation time between classes.

Yoga

Aquatics

Aquatics is not currently available during Phase I of re-opening. We will open the pool as soon as we can ensure member and associate safety.

Aquatics

Personal Training

To protect members and trainers, trainers are required to wear masks and gloves during your session. In addition, trainers will stay a minimum of 6’ away from clients during this time.

Personal Training

Tennis

Tennis play is not currently available during Phase I of re-opening. We will open the courts as soon as we can ensure member and associate safety.

Tennis

Questions? We’re here to help.

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Studio Fitness, Pools and Tennis Now Offered!